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Several of my books and manuals are now re-published in various formats. Each title is a complete book with all the original pages. In photocopy format, the entire book is reproduced by black-and-white A4 photocopying. In electronic file format, the pages have been scanned and stored as Adobe Acrobat (.pdf) files which will open and print from the screen. An order form for all facsimile publications is available.
 Toolkit for Trainers: Techniques for training and learning
This Toolkit provides a collection of methods and techniques developed over 20 years. Toolkit for Trainers is a stimulating and challenging compendium of resources, strategies and techniques for working with a wide variety of groups engaged in learning and self development and problem solving. In addition to background materials and illustrated models to help trainers think about experiential learning, tutor roles and the dynamics of groupwork, the pack contains practical tools for: dentifying and assessing learning needs; helping people learn; recording learning; co-working; feedback and evaluation; and coping with problems. Set in a clear, easy-to-follow format with diagrams, photocopiable worksheets, suggested variations and guidance on the strengths and adaptability of each technique, this second edition of the international best-selling Toolkit remains an invaluable resource for both new and experienced trainers and all promoting effective learning. 208 pages, including text, models diagrams, and training activities; complete contents. Available in photocopy format. Pricing and Ordering.
 Toolkit for Managers: Management development within learning organisations
This practical and stimulating manual provides both new and experienced managers with a wealth of creative resources designed to help them understand their organisations, motivate their staff, solve problems, and achieve the best performance. As well as some tried and tested approaches, the material also provides, for the first time, some exciting approaches to the more difficult and less accessible issues affecting managers; tools which enable us to develop an understanding of what 'new management' approaches are all about. In addition to some innovative ways of understanding management through models and diagrams, the toolkit offers practical tools grouped around several headings: organisational development; managing yourself; managing performance; working with others; and promoting learning. All the materials are focused around seven key Qualities which form the basis of good management in today's context. The manual is set out in a clear, easy-to-follow format with diagrams, photocopiable worksheet, suggested variations, and guidance on other source materials. Like the other Toolkits in the series, this is an invaluable resource for all new and experienced managers seeking to enhance their understanding and skills. 262 pages, including text, models, diagrams and worksheets; complete contents . Available in photocopy format. Pricing and Ordering.
 Toolkit for Managing Change: Techniques for constructive re-organisation and development
This resource manual has been designed to provide managers and staff groups with a range of strategies which will enable them to respond to inevitable changes in the workplace in a positive and constructive manner. Changes can arise for many reasons - through restructuring, reorganisation, the contract culture, financial constraints, contracting out new technology, staff changes, mergers, legislative change, and so on. An initial section explores the nature and context of change, demystifying the process and encouraging staff to take stock of their situation. A helpful diagnostic activity provides a useful way of focusing attention on those sections of the manual which will be of most relevance to each team. The eleven sections which follow all combine explanatory text with a range of practical activities. Amongst the topics covered are: communications: equality: management: timescales: team working: financial issues: external relations: individual and organisational development. 185 pages, including text, models, diagrams and worksheets; complete contents . Available in photocopy format. Pricing and Ordering.
 Developing Training Skills: A trainer's guide to experiential learning
This highly practical manual provides a comprehensive introduction and self-development manual for face-to-face trainers wanting to develop knowledge, skills and confidence in the role of delivering learning materials to groups of people. Tried and tested through many years of experience, this best selling manual is as relevant now as when it was first published. 175 pages, including text, models, OHP transparencies, templates and worksheets; complete contents . Available free in download format.
 Dealing with Disaffection: Practical responses to school related issues
This book provides teachers, welfare staff, social workers, guidance staff and those who work in education units with practical and tested techniques for working with the issues presented by disaffected students. After setting the subject of disaffection in the context of society in general and schools in particular, the author sets out some of the main factors contributing to the creation of the problem. The implications for the response of teachers in terms of how they work, how they exercise authority and control, and how they resolve conflicts are illustrated with self-training materials. The next section offers a range of practical exercises for use by both education and children's services staff in their work with disaffected students. These are intended not only to help resolve particular incidents, but also to help students acquire the social and personal skills to deal with future situations too. Materials for these activities are provided in photocopiable form. The school's role in creating disaffected behaviour is then considered and a systems approach for monitoring decision-making criteria and effectiveness with the school is explained with sample materials for senior staff to use. 125 pages, including text, charts, and activities; complete contents . Available in photocopy format. Pricing and Ordering.
Toolkit for Trainers: Contents Page
Chapter 1: Introduction to The Toolkit
Training and groupwork
Definitions
A guide to the layout
Building your own Toolkit
The second edition
TrainingZONE on the Internet
Chapter 2: Models for understanding training and learning
The cycle of experiential learning
Learning styles
A five-stage model of group development
Task versus process
The role of the trainer
Johari's window
Group worlds and real worlds
Risk versus safety
The power ball
Power and authority in groups
The doughnut model
Expanding learning
Learning links
Working with opposites
Chapter 3: Tools for assessing learning needs
1 Competency mapping
2 Critical incident review
3 Questionnaires and surveys
4 Staff appraisal
5 SWOT analysis
6 Meeting learning needs
Chapter 4: Tools for learning
7 Action plans
8 Assessing risk-taking
9 Audio/visual equipment
10 Brainstorming
11 Cartoons
12 Case studies
13 Checklists
14 Conflict resolution methods
15 Creative visualisation
16 Demonstrations
17 Dialogue books
18 Diaries and logs
19 Dilemma boards
20 Discussion
21 Drawing
22 Energisers
23 Games
24 Handouts
25 Homework
26 Icebreakers
27 Lectures and formal presentations
28 Pairs
29 Pencil-and-paper worksheets
30 Plenaries
31 Problem solving
32 Prompt cards
33 Psychodrama
34 Questionnaires
35 Ranking, sorting and prioritising
36 Role play
37 Rounds
38 Sculpting
39 Self-assessment activities
40 Sentence completion exercises
41 Simulations
42 Situation cards
43 Small groups
44 Story-telling
45 Television and video
46 Triads
47 Trust games
Chapter 5: Tools for recording learning
48 Learning portfolio
49 Individual learning log
Chapter 6: Tools for feedback and evaluation
50 Action plan reviews
51 Assessing outcomes and changes
52 Evaluation forms
53 Event charts
54 Farewells
55 Feedback rounds
56 Group discussion
57 Notes and memos
58 Score charts
59 Talking wall
60 Three-test approach
Chapter 7: Tools for co-working
61 Co-working dialogue
62 Leadership rating
63 Message sheets
64 Pen pictures
65 Styles questionnaire
Chapter 8: Tools for coping with problems
66 Contingency planning
67 Detecting resistance
68 Confronting resistance
Toolkit for Managers: Contents Page
Introduction
1 Key management qualities
Chapter 1: Models for understanding management
2 A framework for organisational management
3 Organisational geometry
4 The organisational iceberg
5 Management within the learning organisation
6 Surfacing organisational culture
7 Leadership and culture
8 Management styles and control
9 Risks and uncertainty in management
10 Reflexivity
11 Managing the space
12 Team building
13 Managers and motorways
Chapter 2: Tools for organisational development
14 Strategic thinking
15 Boundaries
16 Box analysis
17 Goal setting
18 Change and innovation
19 Risk taking
20 Stakeholder mapping
21 Pattern searches
22 Ethical policy and practice
23 Quality assurance
24 Problem solving
Chapter 3: Tools for managing yourself
25 Self-assessment questionnaire
26 Time priorities
27 Pareto's rule
28 Organising for work
29 Communication - knowing and enquiring
30 Co-supervision
31 Stress management
Chapter 4: Tools for managing performance
32 Benchmarking
33 Workplans
34 Supervision
35 Feedback on performance
36 Performance indicators
37 Critical incident review
38 Appraisal
39 Detecting problems
40 Analysing poor performance
41 Tackling performance problems
42 Absence and organisations
43 Absence and managers
Chapter 5: Tools for working with others
44 User involvement
45 Listening
46 Managing diversity
47 Networking
48 Communication - know thine enemy
49 Negotiating
50 Miniscripts
51 Delegating
52 Lateral thinking
53 Managing conflict
Chapter 6: Tools for promoting learning
54 Personal constructs
55 Coaching
56 Shadowing
57 Special projects
58 Study visits
59 Action learning sets
60 Development portfolios and logs
61 Learning centres
Toolkit for Managing Changing: Contents Page
Managing change in a nutshell
Introduction
Never-ending change?
The values underlying our approach
The structure of the pack
Activity 1 Change? What change?
Activity 2 Which issues concern us?
Activity 3 Organisational history ladder
Chapter 1: Patterns of change
Activity 4 Phases of change
Activity 5 Styles of managing change
Activity 6 Box analysis
Activity 7 Boxes or spirals?
Chapter 2: Timescale issues
Activity 8 What needs to be done?
Activity 9 How much time?
Activity 10 Planning for difficult decisions
Activity 11 Ranking priorities
Chapter 3: Management issues
Activity 12 The role of the manager during reorganisation
Activity 13 Management options
Activity 14 Case study of the management of local government reform
Activity 15 Stakeholder mapping
Activity 16 Mission statement development
Activity 17 Organisational history ladder - management
Chapter 4: Equality issues
Activity 18 Incorporating equality issues
Activity 19 Recruiting and redundancy
Activity 20 Training
Activity 21 Racial equality standards
Activity 22 Organisational history ladder - equality
Chapter 5: Communication issues
Activity 23 Quotations about communications
Activity 24 Dialogue matrix
Activity 25 Communications checklist
Activity 26 Key communication factors for successful change
Activity 27 Organisational history ladder - myths, legends and misconceptions
Chapter 6: Team issues
Activity 28 SWOT analysis
Activity 29 Performance measures
Activity 30 Denning your niche
Activity 31 Involving staff teams
Activity 32 From threats to opportunities
Activity 33 Building new teams
Chapter 7: Individual issues
Activity 34 Preparation for change
Activity 35 Fears in a hat
Activity 36 The role of uncertainty in the cycle of development
Activity 37 Managing stress
Activity 38 Organisational history ladder - the people
Chapter 8: Logistical issues
Activity 39 What is changing?
Activity 40 Assessing the key factors in your physical surroundings,
Activity 41 Artefacts and traditions
Activity 42 What matters?
Activity 43 Organisational history ladder - artefacts and traditions
Chapter 9: Financial issues
Activity 44 Building partnerships
Activity 45 Model statement of positive partnership
Activity 46 Knowing your costs
Activity 47 Pricing checklist
Activity 48 Your funding record
Activity 49 Organisational history ladder - finance
Chapter 10: External issues
Activity 50 Forging new relationships
Activity 51 Market research
Activity 52 Features and benefits
Activity 53 What switches them on?
Activity 54 Promotion strategy
Activity 55 Promotion timescale
Activity 56 Building alliances
Chapter 11: Organisational issues
Activity 57 Constitutional checklist
Activity 58 Service users' checklist
Activity 59 Counting the cost of change
Conclusion: Learning to change
A climate of change
A learning response
Activity 60 A continuum of change and reorganisation
Activity 61 Individual learning log
Activity 62 Becoming a learning organisation
Resources
Developing Training Skills: Contents Page
How Adults Learn
What is experiential learning?
Understanding learning styles
Identifying training needs
Planning a training event
Applying groupwork skills to training
What makes an effective trainer?
Dealing with power and authority
Performing as a trainer
Starting the training event
Building relationships with participants
A toolkit of techniques
Planning a training exercise
Ensuring equality of access
Dealing with resistances
Co-working with other trainers
Generating feedback
Evaluating training
Appendices
Learning Log
Engaging a trainer
Resource materials
Templates
Dealing with Disaffection: Contents Page
INTRODUCTION
CHAPTER 1: UNDERSTANDING DISAFFECTION FROM SCHOOL
Understanding disaffection
Disaffection within the school
Responding to disaffection
Disaffection: an issue for students or for schools?
Six principles in dealing with disaffection
Implementing these ideas in practice
Some obstacles to this approach
Our goal in dealing with disaffection
CHAPTER 2: METHODS FOR STAFF
Knowing your own values
Ways of communicating with students
Handling conflict without resorting to authority
Gaining a student-centred view of the situation
Enabling students to make informed decisions
CHAPTER 3: TECHNIQUES FOR STUDENTS
Assessing and understanding issues
Exploring choices and behaviours
Making decisions and action planning
CHAPTER 4: MONITORING FOR SCHOOLS
An introduction to the systems approach
The school as a system
Defining the criteria of a school system
Understanding decision-making within a school system
Monitoring the school system
Using the results to change schools
Problems in adopting a systems monitoring approach towards schools
Dealing with disaffection
FURTHER READING
Activities
ACTIVITY 1: Why do this?
ACTIVITY 2: Three card sort for teachers
ACTIVITY 3: Where do I stand? - The continuum exercise
ACTIVITY 4: Communication triads
ACTIVITY 5: Conflict resolution
ACTIVITY 6: Disclosure circles
ACTIVITY 7: Timetable graph
ACTIVITY 8: The road to school
ACTIVITY 9: Education mosaics
ACTIVITY 10: Spider drawings
ACTIVITY 11: Self assessment lists
ACTIVITY 12: Three card sort for students
ACTIVITY 13: Sentence completion
ACTIVITY 14: How others see me
ACTIVITY 15: Good and bad points
ACTIVITY 16: On the line
ACTIVITY 17: Dilemma boards
ACTIVITY 18: Difficult incident cartoon
ACTIVITY 19: What makes a good teacher?
ACTIVITY 20: Role play
ACTIVITY 21: What if...?
ACTIVITY 22: Consequences
ACTIVITY 23: Weighing up the choices
ACTIVITY 24: What do I need to know?
ACTIVITY 25: Force field analysis
ACTIVITY 26: Staircase from here to there
ACTIVITY 27: Priority ranking
ACTIVITY 28: Target setting
ACTIVITY 29: Making a contract
ACTIVITY 30: Measuring the change
ACTIVITY 31: Mapping a school sub-system
ACTIVITY 32: Defining criteria for school decisions
ACTIVITY 33: Incident record sheet
ACTIVITY 34: School report monitoring sheet
ACTIVITY 35: School exclusion monitoring sheet
ACTIVITY 36: Intervention strategy monitoring sheet
Pricing and Ordering for all facsimile publications
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Facsimile Manuals
